Cancellation Policy

At Alpinemode, operated by Technoprism Solutions Private Limited, we are devoted to providing a smooth and hassle-free shopping experience. In this policy, “we,” “us,” and “our” refer to Technoprism Solutions Private Limited, while “you,” “your,” and “user” refer to our valued customers. 

We recognize that preferences can change, and you may want to cancel an order. This policy details the process and conditions for cancellations. 
 

Cancelling Before Shipment 

• Orders can be cancelled within 24 hours of placement or before shipment, whichever occurs first. 
  
   
• To request a cancellation, contact our customer support team via email. 
  
   
• Approved cancellations will receive a full refund to the original payment method within 5–7 business days. 

Orders Already Shipped 

• Once an order has been dispatched, it cannot be cancelled. 
  
   
• You may return the product after delivery as per our Return & Refund Policy. 

Modifying an Order 

• Changes to items or delivery addresses are not allowed after an order is placed. 
  
   
• If modifications are necessary, you must cancel the current order (if eligible) and place a new order. 

Contact for Cancellations 

For any cancellation requests, please reach out to our support team at: 
technoprismsolutionspvtltd@gmail.com / technoprismsolutionsauthorizes@gmail.com 

We appreciate your understanding and thank you for shopping with us for apparel and accessories.